Digital Dashboard

The Problem

The Approach

• Feeling inspired by Monzo's product roadmap, and recognising the importance of working out in the open, we developed the concept for the LCN Digital Dashboard.

• The purpose of the dashboard was threefold:
• WHO: Show which Law Centres had engaged and which LCN staff were involved in the project
• WHAT: Describe what we were planning to do and what we had done
• WHEN: Show progress on initiatives

• Our goals were to:
• Be accessible and understandable
• Inspire hope and excitement for the future of Law Centres
• Manage expectations

• We developed the first concept of the Dashboard using PowerPoint
Project Dashboard.pdf
532.8KB

• Following feedback, we produced the next iteration using headless CMS, StoryBlok.

• Our next version will be integrated within our re-designed members area.

The Results

• The importance of releasing early to establish what aspects are important. We shared the dashboard with our users (members of the steering committee) immediately after we had produced the first designs to establish what worked and what didn't. Interestingly, they didn't like the word 'iteration' and wanted to see more quantitative data, which we addressed on the next iteration.

• Products don't need to be long-lasting to have an impact. This product, even though short-lived (6 months), served a purpose for the time it was available. It enabled us to share our progress with external stakeholders, which we were not able to do on any other platform (through articles or slide decks). It is now retired, but it provided us with a lot of useful information about what these stakeholders needed, which we documented accordingly.